Results for 2D/3D Models: Under Cabinet Lighting
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  • My casters seem to be “shredding”—there are black flakes on the floor around my chair. How do I fix this problem?

    While it may appear the casters are “shredding”, in actuality, dirt has built up on the surface of the caster over time and is now flaking off. Most often this situation is the result of using a “hard” caster on a hard surface (wood floor, tile, chair mat). First, thoroughly clean the flooring…

  • What is the difference between hard casters and soft casters—and how can I get different casters for my chair?

    Hard casters are recommended for use on “soft surfaces”, i.e. carpet. Soft casters are recommended for use on “hard surfaces”, i.e. wood floors, tile, chair mats. Most Allsteel chairs can be ordered with either hard or soft casters. You will need to check with your Allsteel dealer to verify if…

  • What can I do if my chair wobbles when I am seated in it?

    A wobble in a chair can be caused by a faulty control mechanism or chair base. To fix the wobble it is important to verify which of these is causing the wobble. •    Control Mechanism: With the base of the chair set on the floor, pivot the seat from side to side by alternately…

  • Overview

    The SCS Indoor Advantage program certifies products for low emissions and good indoor air quality. To become certified, products undergo emissions testing at an independent, accredited laboratory. Furniture products are tested for 35 volatile organic compounds (VOCs), including formaldehyde, in…

  • What should I do if my chair is not moving up and down smoothly?

    Your cylinder most likely needs a new application of grease to work properly. Use this cylinder maintenance guide for instructions.For further assistance please locate the serial number on the sticker located on the underside of the seat and contact your purchasing dealer.