FAQ: 2 Results
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  • My casters seem to be shreddingthere are black flakes on the floor around my chair How do I fix this problem

     

    While it may appear the casters are “shredding”, in actuality, dirt has built up on the surface of the caster over time and is now flaking off. Most often this situation is the result of using a “hard” caster on a hard surface (wood floor, tile, chair mat).

    • First, thoroughly clean the flooring area where the chair will be used and the…
  • What is the difference between hard casters and soft castersand how can I get different casters for my chair

     
    • Hard casters are recommended for use on “soft surfaces”, i.e. carpet. Soft casters are recommended for use on “hard surfaces”, i.e. wood floors, tile, chair mats.
    • Most Allsteel chairs can be ordered with either hard or soft casters. You will need to check with your Allsteel dealer to verify if the model you plan to order…